ORDERING INSTRUCTIONS

Add 15 percent domestic shipping and handling (10 percent on domestic orders $200 and over), 20 percent Alaska and Hawaii, 25 percent Canada, and 30 percent overseas (35 percent on parcels over 4 pounds). The minimum S&H charge is $15 lower 48, $25 Alaska and Hawaii, $30 Canada, and $35 overseas ($50 over 4 pounds). Domestic and foreign parcels deemed "oversize" by UPS or the U.S. Postal Service may require a higher shipping & handling charge.

Washington State residents add 8.5 percent sales tax.

MasterCard, Visa and Discover are welcomed. Don't forget the security code. Furnish your credit card billing address if different from shipping.

Make checks payable to Len Dawson

COD orders are not accepted.

Parts with the notation 'shipping charges collect' are too big for UPS. The surcharges listed above are replaced by an 10 percent packaging charge. The cost per pound will be higher than that charged by UPS.

We have no facility to handle 'will call' requests. All orders must be shipped. We will try to make an exception in the case of parts which are too big for UPS (indicated by 'shipping charges collect'). If such exceptions are made, prepayment will be required.

Please include a street address with your order. UPS won't deliver to a post office box.

EXPORT ORDERS - SPECIAL INSTRUCTIONS

Foreign checks must be in U.S. funds, drawn on U.S. banks, and carry an imprinted transit code. Canadian postal money orders in U.S. funds are accepted. There is a $12 added charge for such payments.

All mailable export parcels are sent via airmail. Unmailable export parcels are shipped prepaid via air freight. Surcharges are by individual quote, unless you pay by charge card and indicate that a quote isn't required.

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SHIPPING TIMES

Normal shipping times are two to four working days on orders paid for by postal money orders, cashiers checks, or credit cards and 15 to 20 days if payment is by personal check. We take frequent parts buying trips and extended vacations. Shipments will be delayed on these occasions regardless of method of payment.

RETURNS - REFUNDS

You may return a part for any reason, in its original container, in the same condition it was in upon shipment, within 30 days of our original shipping date.

If the part is defective, let us know. Subject to confirmation of the problem, we'll also refund packaging and shipping charges both ways. We suggest mail for returns, and will not fully reimburse return shipping at rates charged by "UPS Stores".

Permission must be obtained before returning parts too big for UPS and parts shipped overseas.

Exporters who buy parts for resale overseas come under the 30 day limitation.

We accept no returns and make no refunds, adjustments or exchanges after 30 days of our shipping date. There are absolutely no exceptions to this policy

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